Annual Maintenance Contract

We always think that prevention is better than Cure, as we also believe that proper maintenance and Follow-up provides lowest down time in case of computer systems. We had noticed that most of the organization in IT industry is unable to provide sound after sales support, simply because of lack of concentration in the field of after-sales-support.


After long discussions with different groups of users, we have designed different packages for maintenance. We strongly recommend you to select plan, which suits you the most.

Comprehensive AMC Non–Comprehensive AMC
  • 12 months on site
  • Including Labour + Spares
  • Replacement of Spares, if available
  • Routine preventive Maintenance
  • Priority in Support
  • Ideal for Serious user who think Time is Money
  • 12 months on site
  • Including Labour
  • Routine preventive Maintenance
  • Priority in Support
  • Ideal for Serious user who think Time is Money

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ALL ROUTINE MAINTENANCE

  • Desktop Support with remote access & updating capabilities
  • Strategic analysis & planning of IT systems
  • On­site hardware support
  • 24/7 monitoring & alerts
  • Ensuring email is working effectively
  • Ensuring internet & network access is available
  • A single point of contact for all IT issues (help desk)
  • 3rd party Vendor management
  • System administration (password changes, new user setup etc)
  • KPI reporting, incident alerts & analysis
  • Backup & Disaster Recovery
  • Network & Server Management
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